Return & Refund Policy
We want you to be completely satisfied with your purchase.
Return Window You may return eligible items within 10 days from the date of delivery.
Eligible Items
- Only new, unused, and unopened items in their original packaging and condition are accepted for return.
- Digital downloads (PDF crochet patterns, etc.) are final sale and non-returnable once downloaded, except in cases of delivery errors or corrupted files.
How to Return
- Contact us at newnour659@gmail.com within 10 days of delivery with your order number.
- Ship the item back by mail to 1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110 at your expense.
- Include all original packaging and accessories.
Refunds
- Once we receive and inspect the returned item, we will process your refund within 2 business days.
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable.
- A restocking fee may apply in some cases.
Last updated: May 2026 any time. Any changes will be posted on this page with an updated effective date.